Fireplace Service Technician

Apply at our Rockville Rd location or email at

About Us

Godby Hearth & Home has established itself as the destination for high quality products and services in the residential construction industry. We employ full-time, year-round employees (no contractors or subs) in order to provide the highest level of sales, installation, and service to our customers, which include new construction, remodeling and direct retail. The majority of our growth comes from referral and repeat business from our satisfied customers. We promote a working team environment where everyone supports each other’s efforts.

Godby Hearth & Home is seeking a highly motivated individual to service gas and wood burning hearth products. We’ve crafted company guidelines to utilize manufacturer specifications, architectural drawings, safety manuals. This is a full-time year-round position with optional overtime during the busy season.

We’ve established ourselves as the destination for high-quality products and services in the residential construction industry. We’re a small company of less than 30 employees, and we are committed to creating an inclusive culture where our employees feel welcomed and valued.

Here are a few questions you need to ask yourself before applying:

Do you proactively take initiative to solve problems that arise?
Do you take ownership of your responsibilities and commitments?
Do you take pride in your work?

We promote a working team environment where everyone strives to exhibit our company core values:

We Stretch Ourselves, We Take Pride in Our Service, We Are Accountable, We Respect and Value Each Other, & We Share Knowledge. We work with Fire, but this is Our SPARK!!

What’s in it for you?

This position will pay $20 – $25 per hour, depending on experience.
You will work from 7:30am to 5pm Monday through Friday (45 hours per week). There will be some weekends available during the busy season for overtime.
Our employees are offered a great benefits package that includes paid time off, medical, dental, vision, short and long-term disability, and life insurance. We also offer identity theft protection and a matching 401(k) program.
Unlimited growth potential.

What would you do if hired?

Service fireplace systems as required by Godby standards, manufacturer’s specifications, and local building codes.
Troubleshooting, maintaining, and repairing of fireplace systems for a safe and efficient operation.
Review instruction manuals prior to installing product and maintain a working knowledge of installed products.
Support retail showroom, including maintenance and updating of showroom displays
Install, set up, and repair commercial and residential gas grills, log sets, and firepits.
Follow OSHA guidelines and company safety procedures.

What you will need:

This job also requires that you be able to lift 75+ lbs. individually, and in some cases over 200 lbs. lifting as a team.
A strong attention to details and solid time management skills to prioritize project deadlines.
General mechanical aptitude required. This includes using multiple power and hand tools proficiently.
An understanding of gas and electrical connections is preferred, but not necessary.
General understanding of gas or LP valves; electrical switches, fans, remote controls, & ignition systems.
Effective written and oral communication.
An ability to use critical thinking for resolutions of jobsite installations.
Valid driver’s license – no DUI in background check (insurance requirement).

Why will you love it here?

We love a good challenge and a great laugh! We strive to maintain a positive work environment and a family-like culture.
Our leadership team is accessible, approachable, and willing to listen.
The only limit to your growth here is a lack of initiative. If you desire to develop and hone a new skill, we will gladly teach you.

Our customers include homeowners, general contractors, and custom home builders. We strive to add value to our customers’ homes. From sales to installation and service, we provide our customers with information to make informed decisions.

This job posting contains some information about what it is like to work at Godby Hearth & Home — it is not a complete job description of daily tasks performed.